Data protection information
For card payments (direct debit/girocard/credit cards) we
work with Concardis GmbH (Concardis), Helfmann Park 7, D-65760 Eschborn, represented by its
managing directors Mark Freese, Jens Mahlke and Luca Zanotti.
In this context, card data are transferred to the above company in addition to the purchase amount
and date.
All payment data, as well as data on any chargebacks, are only stored for as long as necessary to
process the payment (including processing of any chargebacks and collection of the receivable) and
to combat fraud. Data are generally deleted no later than 13 months after collection.
Data may be stored for longer if and for as long as necessary to comply with statutory regulations
or to prosecute a concrete case of fraud. The legal basis for data processing is Art. 6 para. 1 f)
General Data Protection Regulation. You can request information about your data, ask for
it to be rectified or deleted and for processing to be restricted and/or you can withhold your
consent to the processing of your data. If you have any questions about data processing by
Concardis or to exercise
your aforementioned rights, you can write to the data
protection officer at the address provided above or
by email to Datenschutzbeauftragter@concardis.com.
Furthermore, you have the right to complain to a supervisory authority (in Germany to the state
data protection officer). You are advised that you have no statutory or contractual obligation to
provide your payment data. If you do not wish to provide your payment data you can choose another
payment method (e.g. cash).